Which product is better: Purex® EnviroCare or Purex® Regular?
For those who are environmentally-conscious, Purex® EnviroCare is made with 100% recycled fibre. The convenient double roll format uses less packaging per sheet of tissue to reduce waste while delivering the same premium softness as our Purex® Regular.
What's the difference between Purex® Regular and Purex® Ultra?
Both are quilted to deliver the ultimate in comfort. Purex® Regular is a 2-ply product while Purex® Ultra is a softer, thicker 3-ply bathroom tissue that offers an additional layer of quilted softness.
Why did you pick a flower design for the package?
Actually, it was consumers who chose the flower design. In consumer research, we asked Canadian women a very simple question: what image do you think best captures the softness and comfort of Purex® bathroom tissue? Most of the women we spoke with preferred the flower design, so it was a natural choice. Of course, the Purex Pillow People are still on the package and remain an important part of who we are.
Who makes Purex® bathroom tissue?
Purex® tissue is 100% Canadian-made by Kruger Products L.P. at our mill in New Westminster, British Columbia and our converting facility in Calgary, Alberta.
Where can I buy Purex® bathroom tissue?
As the #1 selling brand in Western Canada, Purex® tissue is available at almost every major retail, grocery and drug store in Western Canada and the Territories. Please go to
Where To Buy for a detailed listing of our retail partners.
Why did you come up with the idea of introducing Purex® Pink?
We wanted to raise money to help the Canadian Breast Cancer Foundation create a future without breast cancer. The Canadian Breast Cancer Foundation is the most visible and recognizable organization in Canada supporting breast cancer initiatives.
Is Purex® Pink hypo-allergenic?
Yes, it is hypo-allergenic and dermatologist approved.
I have an allergy to red dye, can I still use Purex® Pink?
It is recommended that a decision for use by those with skin problems be made by consulting a general practitioner or a dermatologist.
What type of dye and amount can be found in Purex® Pink?
The dye chosen is designed as a paper tissue colourant for contact with human skin. It also has a high affinity to fibre (i.e. the dye will remain on the fibre when wet). Less than 0.2% of dye was used per pack.
Is Purex® Pink safe for my septic tank?
Yes, as long as the septic system is properly sized and maintained in accordance with its manufacturer's specifications.
Are Purex® products hypoallergenic?
Yes, they are both hypoallergenic and dermatologist approved.
Are Purex® products septic friendly?
Yes, as long as the septic system is properly sized and maintained in accordance with its manufacturer's specifications.
Will a 3-ply bathroom tissue clog my toilet?
Under normal use, our Ultra 3-ply products are designed to be both toilet and septic tank friendly, as long as the septic system is properly sized and maintained in accordance with its manufacturer's specifications.
When was Purex® tissue first introduced into the marketplace?
Purex® bathroom tissue was launched in 1923, back when Kruger Products L.P. was known as Westminster Paper Mills.
What if I still have questions?
Your opinion is important to us, so please
Contact Us for more information. We are available toll-free at 1-888-942-1212 from Monday to Friday between the hours of 8:30am and 5:30pm Eastern Time. If our office is closed, please leave a message and we will return your call the next business day. Alternatively, you can submit a question or comment online 24-hours per day and we will respond to your inquiry within two business days (and often sooner).
